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Customer Interest Assistance Program

The Government of Newfoundland and Labrador is offering an Interest Assistance Program to eligible customers beginning June 1, 2020.

To be eligible you must have an active electricity account between June 1, 2020 and August 31, 2021.

Residential Customers

Did you have interest on your electricity bill in May 2020?


The Interest Assistance Program has been automatically applied to your electricity account(s). As a result, beginning June 1, 2020, interest will not be charged on your monthly electricity bill. There is no application necessary.

Interest on overdue balances will not be charged up to August 31, 2021*, as long as you continue to make appropriate payments on your account(s). Please contact us at 1-800-663-2802 to discuss payment arrangements.


Should you need to participate in the Interest Assistance Program at a later date, please call us at 1-800-663-2802. The Interest Assistance Program will conclude on August 31, 2021.*

Business Customers

Please call us at 1-800-663-2802 to apply for the Customer Interest Assistance Program.

* The Interest Assistance Program will conclude on August 31, 2021, or an earlier date depending on Provincial Government funding. Customers will be notified at least 30 days in advance should the program close early.