Contact Us
Skip to main content
Newfoundland Power logo

Residential Meters

Your Residential Electricity Meter

Your electricity meter is designed to accurately measure the amount of electricity your home is using. At Newfoundland Power, we understand how important accurate meter reading and billing is to our customers. 

Electricity you buy from Newfoundland Power is measured in kilowatt-hours. This measure reflects the number of kilowatts of electricity you use in a given period of time. A kilowatt is equal to 1,000 watts. If you turn on ten 100-watt light bulbs for one hour, you will use one kilowatt-hour of electricity.

The meter on your home measures the number of kilowatt-hours of electricity you use each month to heat your home and power your lights, water heater and other appliances and electronics.

Reading Residential Meters

Your meter is read on a monthly basis by a Newfoundland Power meter reader, however you may notice that you did not actually see anyone reading your meter this month. The meter reader no longer needs to walk to each meter to record its usage, they just need to be in range to receive a signal when they "ping" the meter. This system ensures more accurate readings and fewer meter reading estimates for customers. Please note the meters we use are not the same as "smart meters".

How To Read A Meter

Below are instructions for reading your meter. You may desire to do this should your meter reading be estimated or you need to provide a reading when you are opening or closing an account. To provide us with a meter reading, just follow the instructions below and submit your meter reading or call us at 1-800-663-2802.

A digital meter records electricity usage in the same manner that a car's odometer records mileage. You read the numbers from left to right.

Here's an example:

Digital Meter reading 1

In the illustration, the March reading is 52316 kilowatt-hours.

Digital Meter reading2

The April reading is 53859 kilowatt-hours.

Monitoring Your Energy Use

By reading your own meter, you can monitor the electricity you use. To determine how much electricity you have used over a certain period of time, simply subtract the previous reading from your current reading.  

From our example above:
Present Reading 53859
Previous Reading 52316
Kilowatt-hours used   1543

The difference is the kilowatt-hours you have used since your previous reading.

Your monthly Newfoundland Power electricity bill will tell you your current and previous meter readings, and the dates of those readings.